Our Commitment

At SymplyV, we prioritize your satisfaction while maintaining strict healthcare compliance standards. This policy outlines when refunds are available and how to request them.

Key Points

Our refund policy reflects the specialized nature of prescription medication services:

• Refunds are available only before prescriptions are sent to the pharmacy

• Once a prescription is issued and transmitted, no refunds can be provided

• This policy applies even if medication hasn't been picked up, ensuring regulatory compliance
   

Requesting a Refund

To initiate a refund:

1. Email [insert email] with your order number and prescription details

2. Our team will verify your prescription status

3. If eligible, we'll process your refund to your original payment method

4. You'll receive a confirmation email once processed
    

Troubleshooting Delayed Refunds

If you haven't received your refund:
 

1. First, verify your bank account for the refund

2. Check with your credit card company about processing times

3. Consult your bank about any additional processing requirements

4. Contact [insert email] if you still need assistance
    

Questions?

Need help? We're here to support you:

Email: [insert email]

Thank you for choosing SymplyV for your healthcare needs. We strive to make your experience with us as smooth as possible while maintaining the highest standards of pharmaceutical care